Mitchell USA arrived with ROAS parked under 1 — unprofitable acquisition in a skincare category where even a 1.5 is hard-won. Discount-led traffic was propping up volume and quietly eating the P&L.
- 01
ROAS turnaround from <1 to 2×
The brand moved from loss-making acquisition to roughly 2× ROAS while staying inside one of the most contested skincare markets in India.
- 02
Influencer selection wired to search demand
Creators were picked against what people actually search for, so social interest compounded into monthly search volume and marketplace pull rather than a one-week spike.
- 03
Amazon scaled as the demand engine
Listings, sponsored placements and ranking velocity were built out so the marketplace absorbed the demand the top of funnel created.
- 04
Channel-level profitability, never blended
Amazon, Flipkart and Meta each had to clear 2+ ROI on their own. No channel was allowed to hide behind a blended average.
- 05
Improved order quality
Cutting discount-chasing traffic lifted buyer intent, reduced returns pressure and took operational strain off the team.